Contact Customer Service

Billing/Login Issues | Installation Problems | Game Downloads

Email Us, Chat With Us or Call 1-866-722-5295
Please note that support options are currently available in English only.

NOTE TO INTERNATIONAL USERS: Only Email and Chat support available.

Game Bugs | Harassment | Features Requests | Comments

Submit a ticket http://support.mystonline.com

Puzzle Tips

Visit the Myst Online: URU Live forums http://www.mystonline.com/forums/ to interact with other players. Our agents can not provide puzzle solutions.

Cancellations

US Customers:
To cancel your subscription, you must contact the Customer Support Center by phone at 1-866-722-5295.

International Customers:
To cancel your subscription, you must contact the Customer Support Center using our online chat.

GameTap Customer Service Options:
Email Us, Chat With Us or Call 1-866-722-5295
Customer Service available Monday - Friday 10:30 A.M. - 8:30 P.M. E.S.T.
Technical Support available 7 Days 10:30 A.M.(Morning) - 12:00 A.M.(Midnight) E.S.T.

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MYST is a register of CYAN Worlds, Inc.