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PostPosted: Wed Sep 10, 2014 12:07 am 
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Joined: Wed Aug 02, 2006 7:13 pm
Posts: 1064
If you have been harassed or have witnessed someone being harassed online in the MOULa game, please submit a TroubleMaker report by going to:
http://account.mystonline.com/trouble/


How to fill out a report.
1) Please use your MOULa avatar name or forum name. And a valid email address, so that we can contact you for more information if needed. Your credentials will be held in strict confidence.

2) Please provide the avatar name of the troublemaker/griefer/harasser. If you can determine the KI number that would help a lot.

3) Provide a description of the incident as best you can. If there were other witnesses, please note their names. But it would be best if each witness submitted a report as well.

4) If you have supporting files, such as an image file, please upload them by clicking on “Choose File”. If you have multiple files (such as images and text log files) you can put them in a zip file. Or combine them into a pdf file. We do have a 4Meg limit on the size of the file.

5) Hit Submit. Cyan will get the report and will start an investigation. Cyan takes these reports very seriously.

Thanks,
Chogon


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