Common Problems and How To Solve Them

estaub · **Joined:** Tue Jun 03, 2014 5:53 pm **Posts:** 1

AmiWise wrote:

UruLive.Live.1.868 - External.Release
Exception type: Access violation
Call stack (14 levels):
0x00000000
0x00000000
0x00000000
0x00000000
0x00000000
0x00000000
0x00000000
0x7C817077
0x008BF8F8
0x00464257
0x00462E58
0x00461D34
0x00455471
0x7C3428ED

????? I was doing sooo well! Do I now cancel and relaunch?

Have gone in and deleted the TOS file and got the same error.

I'm having the same problem. I am using Wine to convert the game to use on Mac OS X. I am not using a firewall. PLZ help! :cry:

Ainia · **Posted:** Wed Jun 04, 2014 2:07 am

Shorah estaub,

Since you are a Mac user, have you checked the Mac-specific discussions about technical problems?

The symptoms you describe have been problematic for Mac Cider wrapper users but not Wine/Wineskin users. korovev has done a lot of fiddling with running MOULa via Wine, so you will probably want to read through his posts carefully (especially the last bullet above).

Whilyam · **Joined:** Tue May 09, 2006 1:04 am **Posts:** 4134

Any way to recover my password? I was trying to get WhoM to work and it seems that my MOULa password in my password manager is not correct. Is there any way for me to find out my password or make a new one? Because the recovery tool link on the first page does not work.

Mac_Fife · **Posted:** Thu Jul 17, 2014 6:06 pm

Whil, that password recovery option got broken when there was a server move about a year ago. There's a new link for a password reset on the "Play" page but here it is anyway: http://account.mystonline.com/accounts/reset.php
It does assume that the email address you use for login is still accessible to you, otherwise you'll need to raise a support ticket to get Cyan to reset the password.

Whilyam · **Joined:** Tue May 09, 2006 1:04 am **Posts:** 4134

Excellent. Thanks!

wstrohm · **Posted:** Tue Oct 27, 2015 12:50 am

Haven't read all 13 pages of this thread, but the following problem seems to repeat regularly for my wife, who is running Windows 7:

In the Ahnonay 4th age, at the end of the chair ride to Kadish's "office," as the chair rises her character does not (can see the top of her head down below), and all fiery abyss breaks loose, looking something like a fly-thru but not, sending wife back to her Relto. We have attempted this several times, and as you know the process is quite lengthy just to get into the 4th age. Since there is no journey cloth at the first entrance to Kadish's area, everything has to be repeated with another character helping, every time. Very frustrating.

Artic_Wagon · **Joined:** Fri Oct 13, 2006 6:00 pm **Posts:** 4095

wstrohm wrote:

Haven't read all 13 pages of this thread, but the following problem seems to repeat regularly for my wife, who is running Windows 7:

In the Ahnonay 4th age, at the end of the chair ride to Kadish's "office," as the chair rises her character does not (can see the top of her head down below), and all fiery abyss breaks loose, looking something like a fly-thru but not, sending wife back to her Relto. We have attempted this several times, and as you know the process is quite lengthy just to get into the 4th age. Since there is no journey cloth at the first entrance to Kadish's area, everything has to be repeated with another character helping, every time. Very frustrating.

Hi wstrohm,

I am also using Windows 7 and had that problem many times.
The fix: get in first view before the chair ride and all the way after she gets to the end in the lab. ((standing up of the chair))

Take care,
Nanoukmetal.

korovev · **Posted:** Tue Oct 27, 2015 10:53 am

See also this.

wstrohm · **Posted:** Tue Oct 27, 2015 5:55 pm

@korovev: Thanks, but the result of clicking on your link is:

Quote:

No posts exist inside this topic for the selected time frame.

Mac_Fife · **Posted:** Tue Oct 27, 2015 7:41 pm

Worked fine for me earlier, and still does just now

wstrohm · **Posted:** Wed Oct 28, 2015 12:21 am

Just tried it again, and I get the same error message. What does it mean, anyway?

Tai'lahr · **Posted:** Wed Oct 28, 2015 2:24 am

That's very odd, wstrohm. korovev is pointing you towards a thread called Ahnonay chair problem. If my link doesn't work for you, you can find it near the bottom of page 2 in this section.

Artic_Wagon · **Joined:** Fri Oct 13, 2006 6:00 pm **Posts:** 4095

wstrohm wrote:

Just tried it again, and I get the same error message. What does it mean, anyway?

General info re: cannot see posts at a link
http://forum.joomla.org/viewtopic.php?p ... d#p1612521

On this board / check: user control panel / Board preferences / edit display options

I suspect that your edit display options have been changed

Edited:
suspect this setting==>>> Display posts from previous days... set at: "all posts"
re: time frame bug

wstrohm · **Posted:** Thu Oct 29, 2015 1:30 am

"Artic Wagon" had the answer, thanks! Now that I've edited my display options, I've read that thread... wife has been able to get past the problem by playing on her laptop instead of her desktop! Win 7 Home edition on the laptop, Win 7 "Ultimate" edition on her desktop. Desktop uses HD4600 Intel integrated graphics (no graphics card installed), laptop is whatever the HP Pavilion has in it. Problem is either the unique Win 7 "Ultimate" version, or lack of graphics card in the desktop... don't know which.

Artic_Wagon · **Joined:** Fri Oct 13, 2006 6:00 pm **Posts:** 4095

wstrohm wrote:

"Artic Wagon" had the answer, thanks! Now that I've edited my display options, I've read that thread... wife has been able to get past the problem by playing on her laptop instead of her desktop! Win 7 Home edition on the laptop, Win 7 "Ultimate" edition on her desktop. Desktop uses HD4600 Intel integrated graphics (no graphics card installed), laptop is whatever the HP Pavilion has in it. Problem is either the unique Win 7 "Ultimate" version, or lack of graphics card in the desktop... don't know which.

The graphic card must be an intregrated device in your desktop.
(same procedure for the laptop)

Check:
control panel / administrative tools / computer management / under system tools /device manager /

go to right panel / click display adapter / you should see the name of your graphic card / right click it / properties / see driver version / (probably installed by microsoft updates)

Btw, it is not clear to me if you have used to same fix on both Pcs or not.

Common Problems and How To Solve Them

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