It is currently Thu Oct 01, 2020 7:16 am

All times are UTC




Forum locked This topic is locked, you cannot edit posts or make further replies.  [ 6 posts ] 
Author Message
PostPosted: Fri Aug 08, 2014 10:56 pm 
Offline

Joined: Sun Jan 01, 2012 8:42 pm
Posts: 36
Location: San Antonio, Texas
VERY strange behavior
1st, login but patcher hangs
2nd reboot computer try again login, but my account and password not there (filled in)
3rd try again, my password and login are there but it says I have no account
repeat several times, same result
Now, what I do???


Top
 Profile  
Reply with quote  
PostPosted: Fri Aug 08, 2014 11:08 pm 
Offline
Obduction Backer

Joined: Thu Mar 15, 2007 6:14 pm
Posts: 4250
Location: Digging around in the dusty archives, uncovering Uru history.
If this is in regards to the Minkata shard, you need to post about it on the OpenUru.org forums in the OpenUru.org Minkata Test Shard section.

_________________
Explorers Memorial * In Memoriam


Top
 Profile  
Reply with quote  
PostPosted: Sat Aug 09, 2014 12:09 am 
Offline

Joined: Sun Jan 01, 2012 8:42 pm
Posts: 36
Location: San Antonio, Texas
OK but for the new shards, most bug report forums latest entries are from last year. I've done some of that but no reply. I really don't know if anybody is out there.
In the case of the Open Cavern Forum, my account on the forum is messed up but I can't contact anyone about it since that can only be done through the forum.


Top
 Profile  
Reply with quote  
PostPosted: Sat Aug 09, 2014 3:20 am 
Offline
Creative Kingdoms

Joined: Tue May 09, 2006 8:06 pm
Posts: 6235
Location: Everywhere, all at once
You have no posts on the OpenUru.org forums. Did you PM someone? Or did you use our support ticket system?

Tai'lahr is right. Your best bet to solve an issue on the Minkata shard is to post your trouble in the forum she linked you to. rarified will get back to you.

_________________
OpenUru.org: An Uru Project Resource Site : Twitter : Make a commitment.
Image


Top
 Profile  
Reply with quote  
PostPosted: Sat Aug 09, 2014 5:33 pm 
Offline

Joined: Sun Jan 01, 2012 8:42 pm
Posts: 36
Location: San Antonio, Texas
Support ticket. The link was to the index of forums. If I would be better posting to that, which forum, please??
I see a footnote in the bug reporting section that
Login or account creation issues should still be logged as "Shard Account Setup/Login".
Is that a separate blog area or is that what should be on the ticket??


Top
 Profile  
Reply with quote  
PostPosted: Sat Aug 09, 2014 6:28 pm 
Offline
Former MystOnline Moderator

Joined: Fri Nov 10, 2006 3:05 pm
Posts: 4208
Location: 56°2'26", -3°20'28"
hhhenry wrote:
I see a footnote in the bug reporting section that
Login or account creation issues should still be logged as "Shard Account Setup/Login".
Is that a separate blog area or is that what should be on the ticket??
It's one of the options on the drop-down list for "Category" when you create the ticket. It's no big deal, it just helps us sort tickets into who's best placed to deal with the particular problem.

You've got a reply now.

_________________
Image Mac - MOULagain KI#00004826 00004289
In the interests of the environment, this post has been constructed entirely from recycled electrons.


Top
 Profile  
Reply with quote  
Display posts from previous:  Sort by  
Forum locked This topic is locked, you cannot edit posts or make further replies.  [ 6 posts ] 

All times are UTC


Who is online

Users browsing this forum: No registered users and 2 guests


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum

Search for:
Jump to: