Problems with GameTap

Paula465 · **Posted:** Thu Feb 15, 2007 2:50 pm

I decided to start this topic, so that problems won't get lost in other threads.

I logged into URU before 7:00 am MST and I was also watching the forums. When the forums stated that Live had started, I didn't see any change in-game so I logged out and was going to log in again.

Sure enough, I see the Live info on GameTap, but I also got the message that my account has expired!

I signed up several months ago and I just checked my January statement, which shows a payment was sent to GameTap. And, of course, the support at GameTap isn't opened yet.

I'm not about to "sign up" again, as I don't need to be charged twice for the same service.

As I had an account, I didn't think I need to have gotten a "transistion" e-mail, but now I'm not sure what's going on.

Firesign · **Posted:** Thu Feb 15, 2007 2:57 pm

sounds like you should give gametap customer service a call. they're very helpful.

Rik · **Joined:** Wed May 10, 2006 1:54 pm **Posts:** 1182

I'm getting an error trying to connect to the servers. I might give the service number a call.

Paula465 · **Posted:** Thu Feb 15, 2007 3:01 pm

Yikes! Talk about having a "senior" moment.....I was trying to log in with the wrong account name.....now, if I can only remember my password!

essjay · **Posted:** Thu Feb 15, 2007 3:07 pm

I'm getting that error message too Rik. I think maybe the servers are down as I'm told in the dialogue box there's a new version of GameTap to be updated. It's after that I get the error message.

rygynjupiter · **Joined:** Mon Feb 05, 2007 3:47 am **Posts:** 295

anyone else getting or having trouble updating the GT software? I go to launch and it tells me I need to upgrade so I click ok. But as soon as I do and a the updater pops up it instantly gives me "Your connect to the internet or Game Tap servers maybe be down or blocked by your firewall settings. Please wait a few moments and try again" (they some info to contact them for help)

well its been more than a few moments and it still will not update. Anyone have this problem?

bpgisme · **Joined:** Sat Dec 02, 2006 2:53 am **Posts:** 474

Quote:

I'm getting an error trying to connect to the servers. I might give the service number a call.

AAHHHIIIEE!!!

I'm getting the same error. :cry:

-Bonnie

Rusty_Russell · **Posted:** Thu Feb 15, 2007 3:08 pm

We've overloaded the GameTap servers already.

Rik · **Joined:** Wed May 10, 2006 1:54 pm **Posts:** 1182

That's the same error message. Out of curiosity, I tried my stand alone connection, and it's updating. Is that supposed to work?

Paula465 · **Posted:** Thu Feb 15, 2007 3:10 pm

Yep, now that I "resolved" my other issue (DOH!), I am now getting the update message and following error message as well.

Well, it finally updated. How I have a new issue. It's asking for me to create a new character, won't let me use my name as it say it already exists, which means that I've lost all my progress thus far.

rygynjupiter · **Joined:** Mon Feb 05, 2007 3:47 am **Posts:** 295

ah good to see and sad that I am not alone in my problem and frustration.

edders77 · **Posted:** Thu Feb 15, 2007 3:15 pm

Ok Im getting the same stuff ,so redid my account and got the firewall error too, tried the standalone linkin again and tada logged into live so it's a gametap server thing now ,,

Big_John · **Joined:** Fri Dec 22, 2006 6:38 am **Posts:** 37

Yep, same problem with the GameTap servers. I'm located on the left coast in the U.S., and it is 0650AM.

panuby · **Joined:** Wed Nov 08, 2006 7:41 pm **Posts:** 2

I don't know if it was the same problem as you all but I was not able to download the new client until I unblocked these ports 448 and 1467.

This was the error message I was getting.

"Your connect to the internet or Game Tap servers maybe be down or blocked by your firewall settings. Please wait a few moments and try again"

rygynjupiter · **Joined:** Mon Feb 05, 2007 3:47 am **Posts:** 295

panuby wrote:

I don't know if it was the same problem as you all but I was not able to download the new client until I unblocked these ports 448 and 1467.

This was the error message I was getting.

"Your connect to the internet or Game Tap servers maybe be down or blocked by your firewall settings. Please wait a few moments and try again"

yes, I am getting the error but I do not have a firewall installed on my computer but I do connect to a network through wifi that has a router. But I don't know why now I would have to set ports for GT when before I did not have to.

Problems with GameTap

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