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larsieman1988
 Post subject: Reactivation of account
PostPosted: Thu Aug 25, 2016 10:16 pm 
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Joined: Thu Aug 25, 2016 8:15 pm
Posts: 3
So I sent a ticket a couple of days ago but yet I havent heard anything back. My account, an old one, needs reactivation. Right now I can't login because the game says it's not activated yet.

Any tips, contact certain people directly? If so, who?

Thanks in advance people, btw - Obduction is awesome!
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AdamJohnso
PostPosted: Fri Aug 26, 2016 2:18 am 
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Obduction Backer

Joined: Tue May 09, 2006 4:41 pm
Posts: 1715
Location: South Georgia
I'm PM Chogon or Tor'i, but remember that they just launched Obduction yesterday, so patience helps ;)

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larsieman1988
PostPosted: Sat Aug 27, 2016 8:19 pm 
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Joined: Thu Aug 25, 2016 8:15 pm
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Did that.

I guess I have to be patient.

Man I can't wait to go back.. Computer problems made me go on a hiatus for a while..
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larsieman1988
PostPosted: Sat Sep 03, 2016 10:45 am 
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Joined: Thu Aug 25, 2016 8:15 pm
Posts: 3
Seriously bothered I haven't heard a single thing yet. This is really putting me off. Just reactivate my account already. I messaged and put in support tickets.

Nothing!

Eugh. Cmon guys!
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Tai'lahr
PostPosted: Sat Sep 03, 2016 12:26 pm 
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Obduction Backer

Joined: Thu Mar 15, 2007 6:14 pm
Posts: 4250
Location: Digging around in the dusty archives, uncovering Uru history.
You're in a long line of people who want to have an account activated or re-activated.
And, they all have to wait behind Obduction support tickets.

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Chogon
PostPosted: Sun Sep 04, 2016 6:24 pm 
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Joined: Wed Aug 02, 2006 7:13 pm
Posts: 1071
AdamJohnso wrote:
I'm PM Chogon or Tor'i, but remember that they just launched Obduction yesterday, so patience helps ;)

Ah, no.

Sorry for the long delays in MOULa support. We are still a long ways under water with the release of Obduction. The MOULa activations will be handled in the order they are submitted to the support ticketing system, which is behind a lot of Obduction support tickets, so it is going to be awhile. Please do not send PM requests to me or T'ori trying to shortcut that process.

Thanks,
Chogon
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Nev'yn
PostPosted: Mon Sep 05, 2016 12:40 am 
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Joined: Tue Nov 15, 2011 6:22 pm
Posts: 560
Location: Tampa Bay, FL
Note, to self...send Cyanists another batch of coffee.

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AdamJohnso
PostPosted: Tue Sep 06, 2016 1:24 am 
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Joined: Tue May 09, 2006 4:41 pm
Posts: 1715
Location: South Georgia
Let me know if y'all need to borrow my bulldozer 8)

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