Windows 10 Mouse Control Problem

CaptainQuery · **Posted:** Wed Feb 28, 2018 1:12 am

For the record, I just created a support ticket with Cyan. I assume they are aware of the issue but am hoping we can get a response out of them. I am not optimistic they can/will do anything. We know what the problem is but it doesn't look like the community techs have the free cycles to do anything right now.

TheScar(.fr) · **Posted:** Wed Feb 28, 2018 1:23 am

Thank you for the record, and the ticket.

Mac_Fife · **Posted:** Wed Feb 28, 2018 7:10 pm

TheScar(.fr) · **Posted:** Wed Feb 28, 2018 8:22 pm

Ah OK, thanks.

CaptainQuery · **Posted:** Wed Feb 28, 2018 8:30 pm

Unless Microsoft make a change (very unlikely) on a future update, the community will have to fix it. As I stated in an earlier post, the problem will intensify as people move from Win 7 to new Win 10 machines. Better keep those Win 7 machines running as long as you can. You can also stay on Win 10 1703 but Microsoft will eventually stop supporting it.

Edited to remove support post as per Cyan policy. Any post regarding this issue will come from Cyan directly and not through a support request.

poutrew · **Posted:** Thu Mar 01, 2018 6:41 am

Artic_Wagon · **Joined:** Fri Oct 13, 2006 6:00 pm **Posts:** 4094

Mac_Fife · **Posted:** Thu Mar 01, 2018 1:13 pm

Chogon · **Joined:** Wed Aug 02, 2006 7:13 pm **Posts:** 1059

I know it is real easy to think that Cyan is this big company with lots of people to work on all kinds of stuff. But the reality is that there are less people at Cyan than you can count on your fingers and toes. And BTW, there is no 401K, too many up and down cycles. The game industry is not a very secure place to work. Personally, I have not been a Cyan employee for the last ten years.

After all that said… Mac is right. It will be up to the fine fan developers to create a fix for MOULa. As for Uru:CC, once a MOULa fix is found, I will try to find the final Uru:CC sources (easier said than done) and try to retrofit the changes from MOULa. No guarantees.

—Chogon

AdamJohnso · **Posted:** Fri Mar 02, 2018 2:54 am

I think Chogon and I are in the same boat here. It is difficult to find time for nonpaying work when the amount of paying work is so high a show dog can't jump over it. Chogon's row is a bit more difficult to hoe because he's in a sink or swim business. I'm in the public education sector, which has its own share of chaos. I do understand that the mouse issue is frustrating because I see it on my build of Windows 10 as well. It's very difficult to combat problems that were introduced by the OS itself, so please be patient. If no one else addresses this issue, it will probably be June before I can give it any kind of serious thought. Assuming I don't have to add a new field to my teacher certification entirely over the summer...

Doobes2 · **Posted:** Fri Mar 02, 2018 2:58 am

Acorn1 · **Joined:** Sat Jan 12, 2013 8:46 pm **Posts:** 979

korovev · **Posted:** Fri Mar 02, 2018 10:37 am

Having to use the keyboard because the mouse doesn’t work is still better than being unable to solve Gahreesehn over a high-latency connection (without workarounds). Yet I never felt the need to make a drama out of it, though :roll:

Christian Walther · **Posted:** Fri Mar 02, 2018 3:19 pm

JWPlatt · **Posted:** Fri Mar 02, 2018 4:31 pm

Either the art is done, or you can't run through the brick wall of funding without greater damage. The announcement can serve as a strategic attraction for more funding to get the art team back. Like a Kickstarter, but it looks like Cyan is taking a different approach this time.

Windows 10 Mouse Control Problem

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