It is currently Tue Aug 20, 2019 8:41 pm

All times are UTC




Post new topic Reply to topic  [ 7 posts ] 
Author Message
PostPosted: Tue Jun 18, 2019 6:48 pm 
Offline
Obduction Backer

Joined: Wed Oct 14, 2009 4:14 pm
Posts: 1756
We've tried to process your automatic payment several times, and it is now past the original due date. You should contact Cyan Worlds, Inc to pay what you owe.

Here are the details:
Amount: $10.00 USD
To: Cyan Worlds, Inc
For: Myst Online: Uru Live
Automatic payment ID: I-J6ET62CFC00T
Payment due: Jun 15, 2019 Failed
Outstanding balance: $10.00 USD
Customer service website: http://cyan.com
Customer service email: [email protected]


I've sent e-mails to klammer but have not received a response.....
Is Moul(a) being discontinued?

_________________
Moul(A)II Charura KI#296707 Char Gearz KI#600002 Teri Dactyl KI#600568 Chickopee KI#601018 Cannon Belle KI#601422

_____________________________
How Many Times Does A Myst Player Play Myst Before A Myst Player Decides To Play Myst Again


Top
 Profile  
Reply with quote  
PostPosted: Tue Jun 18, 2019 8:56 pm 
Offline
Former MystOnline Moderator

Joined: Fri Nov 10, 2006 3:05 pm
Posts: 4193
Location: 56°2'26", -3°20'28"
Probably just something squiffy with the donation account. I seem to recall it needing "tending" at one point previously.

_________________
Image Mac - MOULagain KI#00004826 00004289
In the interests of the environment, this post has been constructed entirely from recycled electrons.


Top
 Profile  
Reply with quote  
PostPosted: Tue Jun 18, 2019 8:59 pm 
Offline
Obduction Backer

Joined: Wed Oct 14, 2009 4:14 pm
Posts: 1756
the email account for klammer doesn't seem to be valid either...three denials

_________________
Moul(A)II Charura KI#296707 Char Gearz KI#600002 Teri Dactyl KI#600568 Chickopee KI#601018 Cannon Belle KI#601422

_____________________________
How Many Times Does A Myst Player Play Myst Before A Myst Player Decides To Play Myst Again


Top
 Profile  
Reply with quote  
PostPosted: Fri Jun 21, 2019 12:52 pm 
Offline
Former MystOnline Moderator

Joined: Fri Nov 10, 2006 3:05 pm
Posts: 4193
Location: 56°2'26", -3°20'28"
That's hardly surprising as Klammer hasn't been with Cyan for a considerable time. The snag is that I believe it's difficult to change the "donation organiser" on a PayPal account.
If I recall correctly from previous discussions I had with Cyan a few years ago, Tony controls the PayPal account now, but he probably doesn't monitor the Klammer email account much. However, I pointed out this thread a couple of days ago and Tony should now be aware of the issue. I don't know though if Cyan will get any more indication than you of why the payment didn't go through.

_________________
Image Mac - MOULagain KI#00004826 00004289
In the interests of the environment, this post has been constructed entirely from recycled electrons.


Top
 Profile  
Reply with quote  
PostPosted: Thu Jun 27, 2019 7:59 pm 
Offline
Obduction Backer

Joined: Wed Oct 14, 2009 4:14 pm
Posts: 1756
Seems this a PayPal issue on their end, I can't even log into my account...

https://www.google.com/url?sa=t&rct=j&q ... Myg-vWB-Gz

Is there another way I can contribute without them being involved?

_________________
Moul(A)II Charura KI#296707 Char Gearz KI#600002 Teri Dactyl KI#600568 Chickopee KI#601018 Cannon Belle KI#601422

_____________________________
How Many Times Does A Myst Player Play Myst Before A Myst Player Decides To Play Myst Again


Top
 Profile  
Reply with quote  
PostPosted: Fri Jun 28, 2019 1:55 pm 
Offline
Obduction Backer

Joined: Thu Mar 15, 2007 6:14 pm
Posts: 4248
Location: Digging around in the dusty archives, uncovering Uru history.
There are other options on the Donate page.

_________________
Explorers Memorial * In Memoriam


Top
 Profile  
Reply with quote  
PostPosted: Sat Jul 06, 2019 7:36 pm 
Offline

Joined: Mon Jul 31, 2017 4:22 pm
Posts: 16
Location: Finland
If there was an issue, it has now been fixed and I was able to just now donate with no problems!


Top
 Profile  
Reply with quote  
Display posts from previous:  Sort by  
Post new topic Reply to topic  [ 7 posts ] 

All times are UTC


Who is online

Users browsing this forum: No registered users and 0 guests


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum

Search for:
Jump to: